Diversion Services

Same-Day Support & Walk-In Hours

No need to call 2-1-1 first. Beth-El Center's Diversion Specialists complete CAN assessments on-site and provide same-day support whenever possible.

What Diversion Does

Purpose of the CAN appointment: Understand the household's immediate situation and determine whether the client can be diverted from homelessness. When funding allows, financial assistance may help a household stabilize without entering shelter (e.g., landlord or family mediation, upfront rental costs, relocation support).

Kesha

At your appointment, we can:

  • Assess literal homelessness status.
  • Hold problem-solving conversations for diversion.
  • Complete a housing plan with next steps.
  • Provide assessment and referrals to community resources (employment, behavioral health, childcare, housing programs, etc.).
  • Identify alternate, safe housing options and connect you to services that support a return to permanent housing.
  • Facilitate community referrals as needed.

Taylor

Who We Help

Individuals and families in the Greater New Haven CAN who are unsheltered or at imminent risk of homelessness. We serve the Connecticut shoreline (Milford → Madison) and the lower Naugatuck Valley.

Walk-in hours @ Beth-El Center

Address: 90 New Haven Ave, Milford, CT 06460

Kesha (Valley Diversion Specialist) — Tuesdays, 9:00 AM–4:00 PM

Taylor (Shoreline Diversion Specialist) — Mondays & Fridays, 9:00 AM–4:00 PM

Can't make these hours? Call 203-876-0747; we'll coordinate the soonest option.



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